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Returns and Exchanges

Returns and Exchanges

All products are made to order. As such, orders cannot be cancelled once produced and we cannot accept product that is returned. If you are dissatisfied with your order in any way, please call 866-587-3586, or email Shipping charges are non-refundable.


Any product that arrives visibly damaged should be refused at the time of delivery. Please contact customer service immediately at 864-587-3586, or email us at, so that a replacement product can be arranged.


All sales are final upon receipt of order, unless otherwise specified. Therefore, we cannot process exchanges for ECOS Paints orders.