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Returns and Exchanges

Returns and Exchanges

All products are made to order. As such, orders cannot be cancelled once produced and we cannot accept product that is returned. If you are dissatisfied with your order in any way, please call 866-587-3586, or email orders@ecospaints.net. Shipping charges are non-refundable.

Damage

Any product that arrives visibly damaged should be refused at the time of delivery. Please contact customer service immediately at 864-587-3586, or email us at tech.help@ecospaints.net, so that a replacement product can be arranged.

Exchanges

All sales are final upon receipt of order, unless otherwise specified. Therefore, we cannot process exchanges for ECOS Paints orders.

ECOS Paints

ECOS Paints is here to make your paint purchasing experience enjoyable and convenient. We are committed to creating and delivering premium-quality paints, varnishes, stains, primers, and more to our customers all around the world. Our products, including our award winning organic paint and stains, are designed specifically for people who can’t tolerate fumes due to chemical sensitivities. Each organic product is free of pesticides, herbicides, and fungicides. While we believe that our accredited paints and finishes are better for you and your household, we want you to know, too. Our beyond zero VOC philosophy means that each product by ECOS Paints comes with VOC test data and a complete list of ingredients so you can make an informed and environmentally responsible decision. To ensure a beautiful color and superior coverage, our products are made with pigments imported from Europe. Browse our color library to find the perfect hue for your next project. If you’ve got your eye on a color that isn’t in our palette, we’ll match it for free: simply enter the color’s details in our easy-to-use color matching form. Once you’ve found your ideal varnish, stain, primer, or organic paint, simply place your order and we’ll ship the product directly to your front door. Shopping for the world’s best paint has never been easier thanks to ECOS Paints!